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Better Business Bureau
WPS Disaster Management Solutions currently maintains the highest Better Business Bureau rating of “A+.”
Current Client Testimonials
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“Good afternoon, I am contacting you from Stockton and Bush head office, in Toronto Ontario. I am taking a moment to send you feedback about ePlan manager™ and Laura Larson. I just want to advise you that I am a first time ePlan user, I had lots of questions, she guided me with lots of Patience. She is a very helpful and a very pleasant person to deal with. This is really an execellent service and I want to thank you for it!”
Yuli Frank
Property Administrator Stockton & Bush
“Ontario Power Generation has worked with WPS Disaster Management for more than 3 years now. We are pleased as to how they rolled out their Facility Emergency Management Program to our company. Within our group, ongoing training for both staff and tenants is crucial. WPS showed that they can provide this service to us. We were especially impressed with the customized Occupant Handout they provided. I am very pleased with the WPS team and product. We would have no hesitation in recommending WPS in the future. ”
Don Seedman
Director – Facilities and Projects
Real Estate and Services Group
“For over 8 years now, I have been working with WPS Disaster Management Solutions creating and updating our property Fire Safety Plans. I had given another vendor an opportunity to create Fire Safety Plans for a few of our buildings in our portfolio, but returned to WPS as I found the other vendor took too long to produce the Plan and had only done so after numerous calls. When partnering with WPS, they provided a prompt, detailed Fire Safety Plan in a very reasonable amount of time and they are very easy to deal with. Further, they provide services, such as ePlan Manager™ and very few, if any, Fire Safety Planners take the time to provide other complimentary programs with their Fire Safety Plans. I enjoy dealing with WPS Disaster Management Solutions as I find them an innovative, forward thinking organization truly in touch with the emergency preparedness and response industry.”
Victor Smart
Manager, Fire & Life Safety – Vancouver Properties
The Cadillac Fairview Corporation Ltd.
“WPS has helped develop, implement and support our building fire and life safety programs for the Bentall Kennedy group for the past 10 years. I have personally worked with their team for the past 5 years at Bentall Centre and Bentall 5 buildings. We are a member of their Preferred Client Services (PCS), a great program that provides us with not only ongoing support, but also use and access to custom fire code-compliance software, ePlan Manager™. I am also currently participating in a beta testing of their new service called ePlan Plus™ at Bentall 5. This program offered by WPS eliminates much of the stress and time required to effectively administer and implement my building fire and life safety program. This program has also been very well received by the tenants in our building. I would highly recommend WPS and their services…”
Kevin Soltani
Manager, Security, Fire & Life Safety
Bentall Centre & Bentall 5
“WPS has provided Harbour Centre/Polaris Realty Emergency Response Programs and Fire Safety Plans for many years and we can’t say enough about their level of professionalism. Their on-site training staff have always conducted themselves in a professional manner and have always exceeded the expectations of our tenants during their training programs. This past year our Fire Safety Plans were upgraded and once again I found their staff courteous, knowledgeable and the entire project was completed in a timely manner.”
Antonio Dal Sasso
Property Manager
Polaris Realty (Canada) Limited
“We have been a client of WPS for many years and are very happy with their emergency planning services they provide, they have helped us establish our building emergency action plan, annual emergency response training and continue to provide on-going support of our program. We would highly recommend WPS to other building owners and property management companies.”
Laura Mertz
Property Manager – Starbucks Center
NITZE-STAGEN & CO, INC
“We have been using WPS for 4 years as part of our Emergency Preparedness program. The one consistent area we get compliments on is that of the Tenant Warden training – these information packed sessions with motivated and knowledgeable instructors consistently receive positive feedback from our tenants. We recently introduced the Occupant Emergency Guides and they have been very well received as they give everyone a greater sense of what they need to be prepared for.”
Aaron Coffey
Manager, Security & Life Safety
Aspen Properties Management Ltd
“WPS has provided Bentall with Multi-hazard plans, annual tenant Floor Warden training, and Incident Command/Building Response training for all building staff creating a comprehensive understanding of each groups’ role in the event of emergency. Combining this with their detailed supplementary materials for tenants, their evaluations of our evacuation drills, and table top exercises have all helped to ensure we are well prepared in the event of an emergency. WPS has the depth of experience and training that we feel enables them to provide one of the best training programs available.”
Natalie Bishop
Property Manager
Bentall Real Estate Services
“WPS is our national provider of fire and life safety planning for our company, I have worked and used WPS products and services for many years to help us ensure we are meeting fire code regulations and are prepared to deal with other possible emergencies. We are currently implementing the use of ePlan Manager and eTraining software for all of our buildings, to reduce the time and problems we have had in past in keeping our plans current and our personnel trained. I would recommend WPS to all building owners or managers.”
Frank Vecchio
Senior Property Manager
GWL Realty Advisors Inc.
“WPS provides Concert with Fire and Life Safety plans, Emergency planning, and Warden training services for three of our office buildings (…) we find them to be very responsive to our requirements and we have no hesitation in recommending the services of WPS.”
Ram Gopal
Operations Manager
Concert Realty Services Ltd.
“We have been using WPS Emergency Planning for several years here at West Pender Property Management Group. They have designed and managed our emergency preparedness program for all of our office buildings. While we find the overall service to be excellent, for me the two best areas are the tenant trainings and the management of the program. Tenant trainings and fire drills are done by knowledgeable staff and completed in a very professional manner. Our program is always kept up to date which allows me to pass it on to new tenant’s with confidence.”
Gail Gossen
Property Manager
West Pender Property Management Group
“WPS has prepared very high quality Emergency Response Plans for many of our larger buildings. (…) In our opinion, the most important element of the WPS offerings is the ongoing training for both our tenants and staff. We believe that training will reduce personal injury and property damage if carried out consistently, and that was our deciding factor in choosing WPS. Feedback from tenants and building staff regarding the training has been consistently positive.”
Jonathan Fleischer
Executive Vice President
Redcliff Realty
“GWL Realty Advisors has worked with WPS over a three-year period and we successfully rolled-out their Facility Emergency Management Program to over sixty of our commercial office properties (…) we were duly impressed with the size and scope of their program and the effective application of the Incident Command System. We are very pleased with the WPS team and product and are confident in recommending them to others.”
David Snelgrove, RPA
Manager, Contract and Property Management Services
National Services
“When the customer comes first, the customer will last.”
~ Robert Half
